Assistant Operations Manager - Luxury Hospitality & Tourism

Join Zai Sri Gemilang as an Assistant Operations Manager in the heart of Bali’s vibrant hospitality scene. This is a unique opportunity to contribute to a leading organization in the Hospitality & Tourism industry, where your operational expertise will drive efficiency and excellence in our luxury properties. Based in Kuta, you'll be at the center of Bali's dynamic tourism landscape, working alongside a team of professionals dedicated to delivering exceptional guest experiences.

As an Assistant Operations Manager, you'll play a pivotal role in ensuring seamless operations across our properties. You'll be responsible for overseeing daily activities, managing staff, and implementing best practices to enhance guest satisfaction. This role offers a dynamic work environment, with opportunities for professional growth and development. If you're passionate about hospitality and looking to make a significant impact, we invite you to apply and be part of our journey.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations, ensuring smooth and efficient functioning of our properties.
• Manage and mentor a team of operational staff, fostering a culture of excellence and continuous improvement.
• Implement and monitor operational procedures, ensuring compliance with industry standards and company policies.
• Conduct regular performance reviews and provide constructive feedback to staff.
• Develop and maintain operational manuals and standard operating procedures (SOPs).
• Monitor and analyze operational data to identify trends and areas for improvement.
• Coordinate with other departments to ensure seamless integration and support of overall business objectives.
• Ensure adherence to health and safety regulations, and maintain a safe and secure environment for guests and staff.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in operations management within the hospitality industry.
• Proven track record of managing and leading teams effectively.
• Strong knowledge of operational procedures, including housekeeping, food and beverage, and front office management.
• Proficiency in using operational software such as PMS (Property Management System) and CRM (Customer Relationship Management) tools.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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